Skip to content

Practical technology help for homes and small businesses, from someone who knows how to make it work. Based in Martinez, serving Contra Costa County.

Practical IT guides, cheatsheets, and references from Jeremiah Ellington, drawn from more than 20 years of IT work in public sector and higher education.

Contact Info
Email hello@jeremiahellington.com
Location Martinez, CA (Serving Contra Costa County)
Contact Info
Email hello@jeremiahellington.com
Location Martinez, CA (Serving Contra Costa County)
Request Help Resource Center
Request Help Resource Center

Topic

Small Business IT

Accounts, devices, help desk, and the basics a small office needs.

Small Business IT

Chasms.com: The Troubleshooting Tool I Used When Remote Access Wasn't an Option

What Chasms.com offers phone support: reference versions of common operating systems, browsers, email apps and modems you can look at while you talk someone through a fix, with a call workflow and the limits that matter.

Chasms.com as its pages described themselves on 2026-10-27 (category index, About, Windows, Modems and How-To's categories, and the Windows 11 25H2 tool page). Based on reading those pages; the simulators weren't run for this article. · Updated